The brief variation: if you are trying to find a distinctive engagement ring or unique anniversary present, Leibish & Co. features a powerful stock of high-quality, colourful, and conflict-free diamonds and gemstones. The family-run company is functioning online since 1998 with a personal touch which has had obtained repeat business the world over. Leibish & Co. makes it simple purchase loose stones or even to use their free of charge “Design Your Own” device to carry your own perfect piece of precious jewelry to life. With many years of experience and strong artistry under the buckle, Leibish & Co. is on the verge of broadening their supply to watches and various other accessories.
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Whenever Leibish Polnauer founded his first on line diamond business in 1998, it took nearly the full time to upload an individual image and explanation to their website â but he had been a visionary just who watched possible when you look at the fledgling arena of ecommerce. “as he sees the possibility in a concept, he’ll do everything in his capacity to progress with-it,” said Benji Margolese, Director of Content advertising for Leibish & Co.
Leibish created an effective, family-run operation with his wife and children helping in authority roles. They have cultivated a fruitful online business with workplaces positioned around the world. Leibish & Co. is a leader in distinctive colored diamonds and gemstones which are difficult to get someplace else. The diamonds may also be conflict-free, which will be an important facet for a lot of customers.
“men and women arrive at all of us simply because they look for anything somewhat different, some thing more special than everybody else features,” Benji mentioned.
While Leibish & Co. supplies high-quality conventional expensive diamonds, the company focuses on colorful, distinctive precious jewelry. Whenever asked precisely why the business enterprise provides this type of increased client return rate, Benji rapidly pinpoints the main reason.
“It’s a combination of exceptional services and products, great solution, and precious jewelry crafted toward highest levels of brilliance,” the guy stated. “The jewellery we make just isn’t your daily, mass-produced type of item. Each piece is tailor-made to perfectly suit the diamond or gemstone selected by client.”
A Family Affair With individual Service
Leibish & Co. is actually a true family company, with Leibish’s nearest and dearest playing essential parts inside company.
Leibish serves as creator and President regarding the business, while their wife, Rosi, will be the company’ occasions management. Their oldest girl, Chavi, functions as top honors Jewelry Designer â and that’s a massive obligation since custom precious jewelry accocunts for significantly more than 50percent in the organization’s business, Benji mentioned.
Leibish’s eldest child, Yossi, is the Chief Executive Officer of Leibish & Co. Another son, Shmulik, who’s a graduate associated with Gemological Institute of America, will be the fundamental Diamond Buyer your business. “Shmulik is actually, honestly, certainly one of most talented color diamond experts in a,” Benji mentioned.
Leibish’s boy Itzik will be the organizations COO and works their New York workplace on Fifth Avenue. Yoni, who is the youngest of Leibish’s five children, could be the organizations CFO.
“As one of the longtime people in the group, i will let you know that, although there is no relation, they start thinking about me personally, and others, section of their family,” Benji said. “everyone bring our own knowledge to your company, but collaborate to consistently develop the organization.”
Clients are additionally treated like family members at Leibish & Co., the spot where the business invests electricity into individual solution and sales. “If you have ever addressed one certain broker, like, this is the same person you’ll usually deal with, whatever you will be contacting or writing in approximately,” Benji said. “We don’t trust driving clients to different departments if they have a concern or certain concern they want to deal with.”
Consumers Come From all around the World
Leibish features certain several types of customers: you will find customers, just who mostly shop through site, stores, and those for the trade company, which typically check out the company’s major practices in New York, Israel, and Hong Kong.
A great deal of Leibish & Co.’s clients are from the usa. The after that most popular market is actually Canada, followed closely by the uk, Australia, Hong Kong, while the remainder of Europe.
Customers at each phase of life shop at Leibish & Co., though the majority are between your years of 35 and 54, Benji mentioned. Additionally, the business garners approximately 300,000 web site check outs every month â and keeps nearly all of their consumers finding its way back.
“along with a 70percent return client standing, we stay among the most well-known organizations within our market,” the guy said.
Colourful Diamonds & Gemstones With a “Design your” Option
Leibish & Co. holds high-end jewellery, but in addition preserves inventory freedom, particularly for web clients, Benji mentioned. The business sells a huge selection of free expensive diamonds and priceless gemstones, but the important products are tailored jewellery designs.
“We keep big assortment of multicolor diamond and gemstone precious jewelry, with many regarding the rarest shades previously viewed,” the guy stated. “Our company is recognized well by our very own bread-and-butter items â yellow diamond and green diamond involvement bands. But we sell expensive jewelry of virtually every tone, and priceless gems â including sapphires, emeralds, and rubies. We offer jewellery constructed with colorless diamonds, also, but our knowledge is within the realm of shade.”
For customers with something at heart and require assist that makes it a reality, Leibish & Co. supplies a “Design yours” jewelry device, which Benji stated is actually their preferred product.
“normally, when looking for a special portion, people usually desire certain stones and setting types they will have already fallen in deep love with,” he said. The “Design your own personal” device makes it possible for clients to create a piece with the material, placing, and metal of the choice.
“permits them to bring their particular aspirations alive â with our expertise in craftsmanship,” Benji told us.
Extras & unique on the web Tools available for Leibish & Co.
because appears toward tomorrow, Leibish & Co. is actually slowly shifting toward higher-ticket things plus product variety. The organization feels comfy branching off to new product lines because of the dedication and love it pertains to perfect the recent creations.
“we’ve spoken of exposing lots of extras â including deluxe watches, bags, and also pens,” Benji said. “But we decided to wait until we 1st perfected our very own main distinct item, which can be diamonds.”
Leibish & Co. is researching to carry on mastering its preferred website, also. One of the ways it intends to enhance its online knowledge is through launching enhanced real life characteristics, that will provide digital consumers a lot more of an in-store knowledge.
As a business with its origins in colorful diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional business which views change as exception, maybe not the rule.